McDonald's Menu Prices at 8201 Steilacoom Blvd Sw ★3.2 (1094)

This McDonald's happens to be better than most. The food was fresh! (Thank you) And my order accurate, which is a big plus!! Lately I feel like I'm in the twilight zone!! Customer service is non existent and a lot of establishments are extremely rude, disrespectful and demining. But not this McDonald's. I had to wait a bit but I'm assuming it was because my food was fresh! Especially my fries! Gotta have fresh hot perfectly cooked fries!! The service was good and McDonald's employees polite. Thank you!

Food is fine... I was 3rd person in the door after 6am. I observed trash inside and out, and in parking spaces, I assume from the previous business day?

Let’s play a game never have I ever. Never have I ever had such terrible experience at this McDonald’s. Never have I ever had my order told to me incorrectly. Never have I ever gone from the window having her say the correct number on what I ordered but ringing me up and having me pay for something that I didn’t order. Never have I ever gone up to get my food and it being incorrect and then saying well you paid for it. Never have I ever had them screw up on my order so badly that I will never be going to this McDonald’s ever again. Downright inexcusable no matter who was at fault. It was at least three people the person who took my order the person who had me pay for my order and the person who was behind the window, giving food out. Luckily some type of manager got my food correctly handled or I would of just left without food.

This is the worst McDonald's I've ever been to. I asked for my double cheeseburger to have no onions on it and I told them I was allergic to onions. When I got my burger I asked if there was onions on it and I was assured that no there were not. And I got home and took a bite of it there were onions on it but they were in between the patties. I feel this was intentional that whoever made it thought they were being funny. I called the restaurant and asked for the number for either corporate or the owner and they refused to give me the number. They said they would replace my burger and I told them that was not good enough that I wanted to speak to either corporate or the store owner. This is not the first time this has happened at the store. I'm not sure if it's laziness or deliberate but I see a lot of people making similar complaints

I've eaten at this location probably 20 times since moving to the area. I think about five of those times have I actually received my food in the drive-thru. They have a chronic issue with sending cars to go wait in the drive-thru waiting area, even if there are no other cars in the drive-thru. I ordered a quarter pounder today and I had to go sit by the curb for 15 minutes because "they were waiting for the meat to be ready". How long does it take to heat a hamburger patty at a fast food hamburger restaurant? And by the time they bring your food out, half of it is cold because it's been sitting on a counter for 15 mins while they wait for one thing to get cooked. I don't know if this is a management issue or what, but it's ridiculous to make customers go wait out by the curb 80% of the time. I'll give it 2 stars because the employees are friendly.