McDonald's Menu Prices at 1607 Panama Lane ★3.3 (1601)

I had a very rude interaction with somebody that they called themselves Emma. I ordered breakfast at 10:20 by the time I show up they cancel it. I show up at 10:26 could not find parking for the curbside because people are parking at curbside pick up not using curbside pick up. I called and asked to see if there’s anything possible that have been done and Emma was very rude on the phone talking like to me like I’m an idiot. I work customer service. That’s not what you do. At least the way you talk. She hang up on me. She took me complain personally. It’s not about you. It’s about the system. Don’t act like it’s about you. I called back to get her name not even sure if it’s her name. I told her thank you before I was gonna hang up. I heard her cussing me out. I hope corporate or managers see this. This place is the worst, McDonald’s in Bakersfield. The McDonald’s at Union has better service, less homeless people asking for money or food. This place you gotta ask refills , like they’re afraid somebody’s gonna drink the soda dry. you gotta ask use the bathroom like they’re afraid somebody’s gonna clog it or something. When you do curbside, they come to the window closest to them so I have to reach over to grab the food or they pound on my window when I don’t see them and they basically tossed food at me when I do curbside, it’s usually very heavy set lady that’s the rudest, she must have fun working at McDonald’s with employee benefits because she’s not happy working there, basically how some people are there for the free food, to think about it that’s probably Emma sounded like her on the phone I don’t usually write reviews but I’ve been having far too many bad interactions at this place, this hopefully last time come here.

Horrible customer service I had a mobile order and a reward code and the girl was rude to my husband saying “ok so you have 2 orders than?” While she proceeded to laugh and than she tried to charge me for my free item!!!! And at the 2nd window they forgot my free item and when I reminded them she was rude mcds we need do better kids go there to eat!!! It was morning shift I went there 8am 12/21/25 if they gone have attitude they shouldn’t be behind the registers!!!!!

Decent McDonald’s to eat at as long as you don’t mind eating in a refrigerator during the winter time. The owner consistently keeps the temperature in here about 60°. Plan on your food getting cold before you can even eat it. This is a choice issue not to heat the restaurant because it’s been consistently cold all winter.

I swing by every now & then thinking it’ll be better. But employee’s are always in a bad mood & rude. They will also mess up your order 99% of the time, no matter how simple it is.

Terrible customer service at this location If you want to dine in Do Not come here Because they don't do dine in They obviously don't like cleaning up. Homeless camped out in the toilet stall. And the worst rudest customer service I have ever experienced. I personally chose to leave and take my business elsewhere I know know how bad this location is and I personally will never be back to this location.