McDonald's Menu Prices at 3798 W Shields Ave ★3.3 (1249)

I placed an order on the app for breakfast and was waiting for 10+ minutes to check in. I was literally at the drive thru mic waiting to check in. I saw the menu change from breakfast to lunch. Then when I was finally able to check in I was told they couldn’t take my order because I didn’t check in on time which made no sense to me at all. Was literally told that they were going to issue a refund on there end. So you can issue me a refund on your system but you can’t make my 2 item order 😂🤦‍♂️. Not to mention my card was already charged. If I would’ve had a big order I would’ve understood but it was literally two items. Not to mention there were only two cars at the drive thru. Workers get paid $20 an hour and don’t know how to act now. If they’re managers they probably make more. I was told I’d get a refund, but I wouldn’t even be surprised I don’t get a refund. Only $6, but that $6 could’ve gone towards something else. I never leave bad reviews and I’m usually pretty reasonable however this was just ridiculous.

Ordered take out from the front counter. I got a BigMac and a Holiday Pie. No Holiday Pie, so they gave me an old Apple Pie instead. At least my BigMac came out exactly how I ordered it. The Dining area of this McDonald’s is littered with homeless people. Practically camped out in there. They keep their restrooms locked I accept for good reason because of the homeless. But, Can’t even use their restroom or at least wash your hands. When you ask to get access to the restrooms the employees there just dismiss you like you’re not a customer. The atmosphere is horrible. Horrible as when you first walk in, you have second thoughts about if you should even order food or dine in.

Not professional atmosphere with employees. The area is already bad with homelessness, and the workers don't make the environment any more welcoming. Coffee is always served lower than other McDonald's, dont know if that's an franchises owner call, but this is the only McDonald's that does this in the area. Receipt doesn't print out items for over 6 months and have not bothered to fix it. Not to mention that workers have a bad habit of not providing customers with their receipt until we request it. Definitely gives McDonald's franchise a bad reputation.

Ordered curbside pick up. Ordered 2 double cheese burger no pickle no salt. Received 2 mcdoubles with no onions. Took it back in for them to remake. All they did was add a new slice of cheese and added a whole bunch on onions in the burger. The cheese didn't even melt. The buns were smashed down. My wife had to go back in and ask them to remake it fresh. 1 burger was right and the other had mustard on the outside of the bun. Really messy. She took that one back, and asked them to remake it. She came back with the burger finally right, but the burger patty was burned and dried out. Ended up throwing it away. Waste of time and money. They should train their workers better.

Bought a large order total of $84.83 at 4:34pm. Was told by the drive thru lady to park because she says that she’ll bring us the food. Half a hour later, and nothing. Saw an employee, and thought he was going to check on us, but didn’t. Absolutely have no idea how they would miss such a large order. Went to ask for a full refund. Won’t be coming here again.