McDonald's Menu Prices at 13925 Ventura Blvd ★3.9 (1564)

I stopped by this McDonald location to get my fries. I used the mobile app to place my order ahead of time and to use their deal on the any size fries. This McDonald only has one drive thru lane so that's why it get usually backed up into the street. When I came, there was only three cars in front of me. When it was my time to order, I just told them my code and that was it. They handed me my fries which a bag when I put no bag because I didn't want to get charge the fee but they give it anyway. My fries were filled all the way which is always ideal and they were good too. I ate it with the other food I got around the same area.

Took too long to get my order, some how it was gone from their screen and their self screen machine did not have the receipt roll any more I request the clerk for my receipt which I never got after all but she gave the order number, This action had the attention of the same clerk and saw me for several minutes standing, saw she notice the food orderes were already up to 10 numbers and talk to the manager and went to look at their screen for my food order, and notice somebody else got lucky with mine. My meals did not have salt pepper and mermelad, I notice this at home, and if did not check at their desk another meal had missed the sausage, plate was returned to add the sausage. Easy I spent about 25 mins.

We ordered the fries well done and were told to drive forward to wait for our order. After 15 minutes of waiting, I called and asked about the order and they said the well done was taking longer. When I got my food 20 minutes after placing the order, the nuggets and the McDouble were both well done. Who even orders well done nuggets :( I noticed the nuggets and had them remade but I didn’t realize the burger was also well done. It was so bad and almost black. I have pictures of both items. The food took so long that even our fries were stale and barely warm when we got them. Not a good experience.

Mcdonalds place deserves all the hype. I tried the truffle mushroom pizza and it was unreal – earthy, rich, and so satisfying. The crust is probably the best part – slightly charred with that perfect wood-fired flavor. The staff are also clearly passionate about what they do and were happy to answer all my questions. The inside is clean, cozy, and had a great local vibe. You can tell they care about quality. I’ll definitely be back!

Just want to give a review for Jocelyn for great customer service. Door Dash forgot one of my items, so we called the store to see if it was left behind. She said it was and that they'd make us a fresh order. Picked it up a,few minutes later. Thanks again Jocelyn!