McDonald's Menu Prices at 11371 Normandy Blvd ★1.5 (52)

All of this is one star and the real Reason I went to the drive-through order four items in the Mcvalue menu and I told them loud and clear for small fries six piece chicken nuggets with barbecue sauce, spicy McChicken and a double cheeseburger with no onions. This woman in the drive-through messed up my order instead of a burger with no onions. She added no mustard. I didn’t say that and then when I told them in the drive-through that I ordered for they told me to wait and what I got was a fries a double cheeseburger with no onions and a spicy McChicken and I got my barbecue sauce, but with no six nuggets absolutely ridiculous those employees in the drive-through with their microphones in their heads Need to clean up their ears and literally do better of listening to the customers of their orders and if not, I hope they get fired. Goodness man never go there again🤦🏼‍♂️😡

This location’s low rating reflects ongoing customer service issues. After reporting missing items from my order, the manager on duty was dismissive and did not offer any resolution. She stated that Google reviews were not a concern because the restaurant receives positive feedback through McDonald’s corporate channels. The staff showed little concern for order accuracy and responded defensively when the issue was brought to their attention. Overall, this was an unprofessional and disappointing experience.

The food was ok but I had sent a friend in to pick my food up. I was not given a receipt and called the store to ask if they had my receipt because I had missing food. A very oblivious woman answered the phone and I explained I was missing food and would like to know if it has been paid for or not. Clueless to her job, the woman said she did not know what was going on then promptly hung up. I honestly don't expect anything great when going to McDonald's but this is really lowering the bar.

My daughter and I went to grab a quick bite, we thought. It took forever to even get to the speaker to order, 2 cars in front of us left. By the time we get up there, they took our order, which was right on the screen. We get to the window and wait another 15min for our food. Our fries were old and hard and our burgers had extra onion when we asked for NO onion and the burgers were old and dry... We come to this location because it is close to our house, but we haven't had a good experience yet!!

Would give 0 stars if possible. Takes absolutely too long to receive order. waited over 10 minutes for a single drink and not one employee thought up even check or even COME OUT to the lobby.. only probably 2 orders came out in that time and never even asked what I was waiting on. Over 10 minutes for a drink is beyond insane. Go 2 minutes up the road to the other mcdonalds, not this one.