McDonald's Menu Prices at 705 Chaffee Rd S ★2.9 (2419)

/23/25 why we sat in drive thru for over 20mins waiting on someone to take our order come inside the lobby is packed the parking lot is packed no one has come to the front just to acknowledge or to apologize for the wait I placed my order spending almost $30 for my children breakfast before we get on our 5 hr drive back to Panama City. I used to manager a McDonald’s and as a manager you should have someone checking the front counter and acknowledging your customers I don’t care how much of changes has been made no one at the counter at all, if they are lacking the staff they need to hire reliable workers I have a niece and nephew who are literally looking for work and who don’t mind working but every time they have came to ask if this McDonald is hiring they say no but the lines are always long and also slow and the lobby is always back so today I decided to do a review come on now they need to do better literally! Now in lobby and have been waiting in here over 20mins so look at the time we have been here again got of if thru 10:22 came inside places order at 10:23 and just now got food at 11:03 See receipt and pictures And still called the 800 number while waiting on my food so said one customer had been in there for since 10:12 some walked and said they were going to dispute the charges because they were waiting for so long and manager never came out!

The speed of service is horrible and if you are ordering multiple meals they always leave something missing from your order. I have to ask almost every time I order from them for condiments, napkins, and a straw for my beverage. Their sodas taste metallic or ocean like at times which means they need to change their filtration system. They need to clean their lobby and bevrage bar area every 1 to 2 hrs. Thei DT time per customer wait time is over 5 minutes. I do understand their are not enough employees to handle the multiple work overload.Like I don't expect them to be the top tier like Chick-fil-A but to have better service to customers in food management. I also believe, America McDonalds need to step their customer service skills up and have better quality of food like Europe because in Europe their McDonalds is professional and speed of service is like Chick fil A... I hope management make changes for their employees to perform better with enough staff to better suit the customer needs. It is not mostly the employees fault it is the corporate fault.

I LOVE that this place has an inside playground still! We went on a saturday around 2pm and wasnt busy at all

This McDonald’s is going down hill. We have come every week for two years. Speed is decreasing, amount of food is going down. Some friendly employees but ultimately don’t care when things don’t go well. This picture is apparently a “full” large frappe.

Went through the drive thru.. simple order, large sweet tea and one regular hamburger. 20 minutes later they give me unsweet tea and sugar packets and the hamburger was falling out of the wrapper in the bad. If I wanted to add sugar I would have asked for unsweet. Sugar doesn't dissolve in cool tea. Disappointed!