McDonald's Menu Prices at 13939 Old St Augustine Rd ★2.8 (2393)

As a black woman, in my younger days I have worked in McDonalds before in high-school. I’m 22 now and I know to give great customer service although I’m not in the food industry anymore I still know how to respect my customers the lady in the drive through on Jan 17th working night shift was rude on drive through she had a adidas jacket on no one had on a hat net and the white boy who was doing the drinks in the front did not know how to make an Arnold Palmer. We told him more than once half tea half lemonade and the black woman who finally decided to give us a refund was rude she had big curly hair with a hat on and she ignored us and expected us to yell out what the issue was with our order. So we simply said refund and we left. This establishment needs better employees and people who actually want to work. Do not apply for a job if you can not complete the task at hand. I’m a woman of respect and excellence this is terrible, to come back to my hometown and have the staff treat us very nasty! I will never come to this establishment ever again and I do not recommend anyone to come here. Lastly I do not like being rushed to Order my food through drive through. Have a great day. I will be reaching out to a general manager because I am very dissatisfied.

Went and ordered food- get home and had 11/20 nuggets. Called and said they’d remake the nuggets- but it seems like counted to 11 and pushed it along. Second time they’ve messed up my order.

Hit or miss with this place, seems like a lot of workers there only treat certain customers with respect. I only pull up a few times after school, or my job. Trying to be as nice as possible. My guy, I order 10 nuggets and a drink that’s it. The people infront of me get a “have a good night baby” while I get starred at like I’m an alien or something. All I order is a nugget, drink and I even respond with yes ma’am no ma’am even when being asked “what you want” when I pull up, like DAMN a “how are you doing today” would be nice…I don’t know where y'all find your workers. Shoutout to that one late night ladt manager though, I be pulling up hella late and even offered a tip bc of her service, we appreciate YOU darling.

My kids forced me to come here today because they wanted to get the squishmallows that came with the Happy Meal😄. I was pleasantly surprised how clean it was inside. Whoever was the guy working on 5/17/25 at 12:20pm, cleaning the restaurant, kudos to him. The place was spotless. Everyone in the kitchen moved fast and got the orders out quickly. Definitely coming back to this location every time my kids want their weekly fast food fix. 5 stars.

I usually have no complaints because it’s McDonalds. Every now and then I crave a hot n spicy with maybe a burger or two and order on app cause it’s cheap and collect points. But my last trip I came through drive through. I asked for extra sauce and will pay for it the big heavy set black women screams loud to person giving me my order to make me go around and order it again. I thought that was very rude I’m not going around again just to order sauces on some that takes 30 seconds