McDonald's Menu Prices at 10420 S Phillips Hwy ★2.9 (2030)

McDonald's what the hell is this!!?? I ordered two doubles. One has minimal lettuce and a baby tomato slice and the other has a lot of lettuce, was no tomato. My daughters could have made a better hamburger when they were 2 years old. And an attitude of the workers were very rude.

I got soaked to the skin while I made the order. It's raining heavily outside, the door says that the restaurant is open 24/7 from Friday. Today is Friday and it's 10:30 pm. I forced you to stand in line for a pickup where I soaked the whole car because the roof above the speaker is very narrow and water flows from it and gets right into the car. Disgusting attitude towards customers. I'm waiting for a cup of coffee for 20 minutes!!!! Aaaaah I put it on the blacklist, I'm not naked here!!!

I had a very disappointing and humiliating experience at this McDonald’s. I visited the store with my wife and son to redeem three complimentary sandwich cards — gifts personally given to us by Mr. David Mullins Sr., owner of the franchise. Each of us had one card. The employee made us wait for over 30 minutes, refused to redeem the three cards (one per person), and when I decided not to proceed, she tore one of the cards in front of me and said she would call the police. I remained calm and respectful the entire time, but I have never felt so humiliated in my life — especially in front of my wife and my son. I am a regular customer and have purchased from this location several times since moving to Jacksonville. This situation was deeply disappointing because I know it does not represent the values of DCC LEE Enterprises or McDonald’s. I sincerely hope management takes action to ensure that no customer is ever treated this way again.

Food is hot. Order always been correct but if you go inside you will have to accept dirty everything. Floor is VERY sticky. Tables either have food and crumbs or been wiped with same sticky substance as the floor. I was going here on my breaks so wanted to dine inside. They genuinely need more staff or staff that can multitask a little better. Usually at 12-1230. Doesn’t seem like it should be that messy. Usually 4-5 ppl inside dining or ordering so not sure when the mess starts or ends. The staff is professional and focused on their task so I applaud them for dealing with customers who come in with a chip on their shoulder but it needs a dining room attendant seriously.

When we pulled up to the speaker box to place our order, the manager on the receiving end was mumbling words and just going uh-ha. The final price displayed on the order board was not the same price I was told to us at the window. As we pulled up to the second window to get our food, they were confused on what was supposed to be on our sandwiches, which was a double cheeseburger. We ordered the $7 meal and I specified regular honey for dipping sauce, which I was told they were out of honey. So when I asked for barbecue sauce I got a foul mouth answer. after my husband and I left and we got about 4 MI down the road we discovered that his saw study asked for was not in the bag, which they said the sweet and sour sauce and barbecue sauce was there. The young girl that was working in the Drive-Thru window at this point started walking away and when I asked for napkins, she went to go get them, but she never acknowledged with a yes or I'm sorry or I will go get them for you. The atmosphere around there was a little ghetto but more of a teeny bopper atmosphere and everybody seemed to have a little bit of an attitude except for one of the cooks. They were out of stuff and when it came down to the fries they were fresh but somebody forgot to put the salt on them. So if you want to have a mediocre experience then go ahead and stop by. But if you would like to have a good experience with a McDonald's, try going to the one on JTB.