McDonald's Menu Prices at 1635 E Bert Kouns ★3.2 (1352)

Employees were cool and helpful. More people could have been wearing gloves. Food was above average. The inside layout was awesome.

This particular store is about as bad as it gets. I came here for breakfast this morning and tried to order a Frappuccino and I was told they don’t have any. When in all actuality they most certainly did have them they just didn’t want to make it because they were busy. I than asked for Hi-C orange and I was told they didn’t have it. So than I just asked for a cup and went to the drink fountain and filled my cup with Hi-C orange. I grabbed my receipt from the Karen behind the counter and she accused me of “snatching” it from her. I politely said that was not my intention and she proceeded to curse me out. This woman has black and white braided hair, she’s an older African American woman that walks with a wobble. There is no excuse for people to act this way. If you don’t like your job than why don’t you change it? Don’t keep working somewhere where your having to take out your misfortune on the customers.

The only store in the city that did not order enough mc-rib buns...like how do you mess up a promotion by not having enough items for the promotion....only the first week did they have the buns...the rest of the LTO was wasted...and I was super sad as had been waiting months for the mc-rib

Went through the drive through at about 5pm. No one was taking orders and there’re cars in each lane waiting. Finally someone came out with trash and a car in line asked him to get someone to take the orders. Finally after 10 minutes in line I got to order, I attempted to give her a code from the app and was informed they weren’t accepting them at that time. So I was unable to redeem points or use a deal and had to pay full price for everything. After another 10 minutes in line we finally got our food only for it to be very underwhelming. We live about 5 minutes away and everything was barely warm. The fries were atrocious, looked and tasted bad. The nuggets were mediocre and the happy meal didn’t pass my toddlers approval. She picked off the burger patty and only ate that instead of the whole thing that she asked for.

Very very very disappointed. I ordered an ice cream cone. This is what I was given. I asked the manager how she could allow product like that to be given to customers. Her response was thar the ice cream wasn't strong enough to stay on the cone. I asked if she would have wanted someone to sell her something that looked like that. VERY DISAPPOINTED