McDonald's Menu Prices at 2121 E Henrietta ★3.6 (994)

This location is horrible!!!!!!!!!!!! The EVENING STAFF=HORRIBLE!!!!!!!!!!!!!!!!!! Including the evening “manager”! The drive thru line was backed up onto the road. Decided to go in just to get attitude from the counter staff. She proceeded to walk away, start talking on her cellphone and then clocked out & left. I waited over 30 mins for the wrong order! My burgers were missing all of the condiments and when I called the restaurant… they picked up the phone.. didn’t say anything and left it off the hook so that whoever called back (me) would get a busy signal. Absolutely ridiculous and super unprofessional!!! I do not recommend. I’m disgusted and extremely dissatisfied with not only the service and the food, but the atmosphere was hostile and DIRTY!!!! Get it together!!!!!!

The worst ever. It was dirty. Slow service. I Had to ask for my food after 25 mins. I would never go to this location again. Cold food, Trash all over the place. Disgusting,I would never eat here again. 100% trash! Nasty, dont eat here!

Wish I knew the young lady's name, we frequent so regularly that she knows our voices threw the drive threw and usual has it typed before I finish..always smiley and fun. And the behind the line staff is awesome have never messed up order. And managers pick up slack too I have seen them at the window or even taking orders at the counter. Keep up the awesome work.!!!!

I only did the review because of how this McDonald's looked inside, it was clean but didn't feel welcomed, overall better than most restaurants in Rochester.

Just left this place tables were disgusting drink station dirty and sticky and worse of all the customer service is horrible. I will never ever come back to this location. First nobody was at the register, was greeted by someone who didnt know how to take orders but tried. She got a manger who came up, he says "what's up" let that slide tell him my order, My sister and another person in the line waiting for an order too, he takes mine and walks off. I wait a min and go to the side and tell him they need their order taken too. He takes my sisters order and then walks off again. 10 min later the girl in line is yelling because she has been waiting for someone to come up front and take an order. No one was up front. No one was watching the front. Manager was rude too. I assume manager cuz red coat. He wasnt working either just standing talking 5o crew playing with his nails.