McDonald's Menu Prices at 51 Tunnel Rd ★3.4 (1351)

I've been to this McDonalds multiple times while staying at the hotel next to them for business trips. The staff is always polite. The food is prepared in a timely manner and the quality is what you would expect from a fast food chain. I prefer to eat inside the dining area which always appears clean.

2/11/26 Sanitation score 99.5 That's great for fast food take out. Very pleased with the service today..lady at the front was very nice an friendly.

Never again. Alerted a staff member behind the counter. He just said "I know" and looked at me like I was an idiot. Tables were disgusting and the big mac tasted like crap. On top of this I acquired salmonella poisoning from the food. Luckily I was able to make it back home (to Canada) for medical treatment. This establishment is run by clowns. The Buncombe Health Department, and McDonald's Corporate has been notified. Avoid this place at all costs unless you enjoy disgusting facilities and being food poisoned.

I promised the boys McDonald’s if they could stay quiet for one hour on the drive home from North Carolina to Middle Tennessee. They won, I lost, so we stopped at McDonald’s. 😂 At the drive-thru, the cashier asked whether we were using the app. When we said yes, she seemed surprised and had us wait because she was not ready to enter the discount code. Why ask if you are not prepared to take the code? When we pulled up to the window, we paid and got our food, but another employee was clearly confused about which order was ours. To help, I handed her my receipt so she knew exactly what we ordered. Geesh! What keeps McDonald’s “great,” honestly, is not the customer service. It is the automation behind the scenes and the fact that most of the food is pre-prepped. This allows the burgers to taste basically the same no matter where you go, which makes the food predictable, even when the customer service is not so “great.”

This McDonalds has the most incompetent employees I've ever experienced. Got an iced coffee that was suppossed to be very light flavoring, and what I got was basically cream and sugar with a splash of actual coffee. The hashbrown I got was also cold. Staff seemed very rude and bothered that I dared to go through their drive through and make them have to do their jobs.