McDonald's Menu Prices at 755 Merrimon Ave ★3.6 (861)

Placed a mobile order. The guy in the cash window was extremely kind but the people that hand out the food made it seem like I was an inconvenience. I had to correct them about me ordering a medium smoothie and not a small. I got home and the food was correct but the modifications were not. I ordered a Daily Double with no onions, no tomatoes, and extra mayo. Instead I got extra tomatoes and onions and very light mayo. Fries were fresh which I highly enjoyed. Please do better.

I never thought I'd be leaving a bad review for this place but here it is: I eat here a couple of mornings each week before work no problem. Today, I was served undercooked chicken!! Im a chef/cook if there's 1 thing you don't want to undercook it's chicken! I don't know if they didn't use the probe to temp this time or what but I didn't even have to see it to see that it was not cooked all the way through! I went to take a bite and it was tough n rubbery and instantly knew. I understand the girl working during the week is young but should be very careful of stuff like this, we're talking about people's lives at stake here.

I normally order the Steak, Egg and cheese McMuffin in the morning. 6 out of the last 6 times they have put the folded egg on it when it's supposed to get the round egg. And this morning ppl in the store are being basically ignored. I get drive thru requires a lot of attention. However, as I'm writing this the lobby in front of the registers is so full it's ridiculous. I also just witnessed an employee wearing the red collared shirt, just completely dismissed an elderly man trying to get syrup for his order. They are understaffed and the ones here aren't able to keep a professional manner about them under the typical pressure the fast food industry has.

There was a lady with a tie-dye hat, complaining to every customer that there was way too many people for the day after Christmas to be in there. I also observed her, wipe her mouth multiple times without washing her hands afterwards. And then complain to me that she was looking for me outside, but I had updated it on the app that it was going to be a counter pick up. I explain this to her and she still complained about it. When I proceeded to walk away, I heard her complain about customers and coworkers.

Management here is strong! Janet (manager) and another supervisor (wish I could remember her name) are highly interpersonal and professional. I swore McDonald's off years ago, however this location has me visiting almost daily and it's because of the people that work here. I feel seen and cared for rather than just an order number in some cold revenue producing system. Occasionally, a worker will briefly pass by my table when I dine in and ask "is everything okay?" This makes all the difference.