McDonald's Menu Prices at 5635 N. Tryon St. ★2.8 (710)

Its 4:35, I placed my order at 4:01. Waiting here till my number is called. Some homeless lady started vomiting in the bathroom and I can hear it in the lobby. Literally as im typing this, some lady comes next to me as im standing at the counter, keeps yelling for a drink, then rips the fattest burp in my face. Check the cams if you dont believe me 😅 Do not come here. Definitely not a good experience.

Do something about this new clueless crew already. Orders are incorrect because they choose not to read the order. Half of my order is just sitting getting cold while it takes another 15 minutes for fries with no salt after my order clearly shows extra salt. The night shift sucks. They don’t check the orders. I ordered 20 piece nuggets a large fries on October 20th for dinner. My box contained 12 nuggets and large fry box wasn’t even full. Then they charge for the sauces for nuggets. I’m so sick of this location. My order came up to 11 dollars and change for fries and nuggets. Too damn high of a price for half of my order. And fries were not fresh. They were hard. So done. I’m going on social media to expose this location. After the other reviews I’ve seen, I see why their ratings have dropped drastically to a 2 level. I don’t understand why they are still in business at this point. They don’t care. These young folks working there lack customer skills. They need the proper skill set. Apparently the district manager isn’t looking into this but now I’m gonna find the headquarters phone number for all my negative reviews at this location and hopefully they fix the problems or I’ll just keep posting this location negatively on social media. September 11th at 546pm. I kept trying to get staff attention but they act as if they can’t hear. So I finally yelled at the top of my lungs and they got an attitude. My fries had no salt and I specifically ordered extra salt on them. It’s like they know and see you but they are not being attentive to the customers at the counter. Sub par customer service as always. I miss the old crew. These youngsters don’t care about customer care or service. Please fix or get a corporate call and a YouTube review. This is ridiculous. My quarter pounder looks very bare. I ordered extra toppings on it. It looks terrible. So far now this is the worst location and it’s a 24 hour spot. We spend our hard earned money here. And always having issues here. I used to work for McDonald’s and this spot has no type of organization whatsoever when it comes to their dine in customers. 12 August 2025, 810 pm. Drive thru. I used my app for a deal which consisted of 2 dollar large fries and I also ordered triple cheeseburger. Simple right, wrong. It took forever for this chic to get my order correct due to her not listening just running off at the mouth. Then I get my order no ketchup. Chic gives me 3 packets for a large order of fries. But this is where it gets greasy. I get home and realize my large fries ended up just being a large fry box with minimal French fries. This is not the first time this has happened with this new crew staff. I’m tired of dealing with this. You are robbing customers on a regular basis. Your prices are already higher than normal as is. I’m calling corporate in the morning. Terrible service. This new crew is so bad. Serving raw burgers, toppings on burgers are old. Fries are cold and they can’t even get the drinks correct. Waited in drive thru for 30 minutes. I’m sorry but this location is doomed. Get the old crew back because these newbies are screening up big time. They need to leave the weed at home.management allows her young family members vape in the establishment. I explained that I had bronchitis and could they please take it outside. They were very disrespectful to me and management did nothing to uphold the establishment rules here. I really think corporate would love to hear about this experience on April 12,2025. The group closest to the wall. I’m definitely gonna be talking to corporate about this. This is the new crew that has been hired. I have been coming here for years. I didn’t want any problems but they were so disrespectful that I didn’t have a choice but to speak up due to the management not doing anything except saying that it’s families in the restaurant meaning hers.

Got to the drive thru way before a car at the other speaker, no greeting at all. Then here comes a van pulling up and immediately starts ordering wayy more than my 2 things I wanted. When I said something the girl just looked at me , like have some dignity and do your job correctly

I visited your 5635 north tryon street Charlotte NC, location on the evening of 12/01/2025, after placing a mobile order for my family. Upon arrival, I was rudely told to pull to the second window by a staff member with dreadlocks. We waited over 20 minutes, and when our food was finally handed to us, it was tossed into the car without a word — no napkins, no ketchup, no basic courtesy. When we got home, we discovered that all three burgers — mine, my husband’s, and my son’s — were visibly raw inside. I have video evidence and screenshots showing the undercooked patties. These were supposed to be quarter pounders but they tasted nothing like that and were completely inedible. My husband took one bite and immediately felt sick. We threw the food away. This is not just poor service — it’s a serious health risk. I am demanding: A full investigation into this location’s food safety practices Accountability for the staff’s behavior and lack of basic service A formal response from corporate acknowledging this incident If this is not addressed promptly, I will escalate this matter through legal channels. The public deserves safe food and respectful service.

3AM Patricia the manager, went above and beyond for this customer! I felt like I was at Chick-fil-A with her service! Unfortunately, this is not my experience at many other McDonald's locations in the area, let alone at this hour. Food was hot and freshly made with no real wait.