McDonald's Menu Prices at 1675 S CHRISTOPHER COLUMBUS BLVD (WM) ★3.2 (1347)

My experience was on Sunday,3-1-2026 . I was walking towards the door area to go in to place my order. I was told by an employee that the dining area was closed, so therefore I had use the drive-thur. It was only 7:15pm . Why was this happening when the hours of operation is until 10:30pm. The customer service was very poor. I was never greeted. Bad attitude from the young lady who was talking from the speaker. When getting around toward the window. She wasn't professional at all ,while collecting my money. . When finally reaching the window to receive my food the lady just had a blank stare on her face. She handed me my bag of food in a robotic state .To make matters even worse. She had forgotten to give me my drink . Now at that point.,I had to go back around into the drive-through wait an additional 10-15 minutes to finally get my strawberry shake. No apologies had been given.. Just my observation, please train your employees. They should have a smile on their face and a pleasant personality when they speaking to the customers. This only takes a few moments. Thank you.

The service was incredibly bad. We paid for oranges and coffee, but they didn't bring us anything. We ordered here, and they brought everything in bags. They threw it at us, yelled at us, and didn't give us a refund.

Did a mobile pickup order, I ordered it and sent my boyfriend to go get it. We do it all the time, this location and the others. He goes in there and the employees said they didn’t have it so they got their manager. She said they didn’t have it, asking if we paid etc. She then told my boyfriend that I had to be in radius of the store for the order to go through? He then told her that’s not true, we do it all the time and the phone does not need to physically be there. The manager was rude, saying things like didn’t know he worked here, didn’t know he was trained to know how it works. Then low and behold my order does pop up but it says we need to pay which is weird because I already did. He goes to pay and magically the receipt prints and he didn’t have to pay. My boyfriend takes 20 minutes to get home and after being home for 10 minutes, I get a motivation from McDonald’s saying they are JUST NOW preparing my order even though we already went and got it. Overall, they didn’t confirm my online order therefore making it seem like I never ordered but I did. The staff needs to be trained better and know how to talk to paying customers and deal with situations. Manager was rude and unknowing to obvious information and the other workers were oblivious and unhelpful. Won’t be ordering here again or even stepping foot in here!

People are so dumb. Not even they screwed on my order there was hair in it also. Here picture was of the order I will be reporting them to health department. Who adds bacon to Mc chicken salad you it doesn’t come with it . I didn’t ask for bacon. Please is horrible and really dirty!

Multiple employees repeatedly seen eating while touching and packing food. Lots of talking and playing while the line is actively backing up. Missing items from my order and they took the food back from me behind the counter to pack the missing items. Fries weren’t fresh and went all the way cold waiting for the other half of my order. When I asked about it, I saw the order slip was just sitting on the counter not being made. Very disappointing first visit at this location today. Will not be returning.