McDonald's Menu Prices at 1908 W Lucas St ★3.4 (2849)

I asked for a chocolate milkshake. When they handed me the milkshake it was half vanilla and half chocolate. when I asked if they could please mix it up a little more the young girl said they couldn't because that's how it comes off the machine. I have had other McDonald's locations remix it for me with no issue. Just does not want to put the effort to give a quality product

I placed my ordered at the register and I got a number I wait on food i notice I didn’t get a small orange juice . I went told employee I was missing a small orange juice . The manager came up and ask me for a receipt. I told her he didn’t give me one. She walked away and continue doing what she was doing in the back very unprofessional of her. Your job is to take care of the customers which she fail to do. I told syrup was 54 cents I ordered (2) orders of hotcakes with sausage and only got 2 syrup WOW! And also I had to come back up when they didn’t give enough straws, napkins etc. All utensils are in the back that is hilarious! Every other McDonald’s I have been to have their utensils , napkins etc. out. I will never come back to this location ever again!! Need friendly people at this location

Today, I had a very disappointing experience at this location. I repeated my order multiple times at the drive-thru and even confirmed again at the counter that I’m allergic to red meat and did not want any sausage. Despite that, when I opened my order, I found a beef or ham patty in my sandwich. When I went back to request a refund, the lady at the counter was extremely rude and clearly didn’t know how to speak to customers.

Complaint on Store Management. I was in drive thru when I noticed a sign over the 2nd pickup window was tilted. I looked a little more and the left support for the sign was hanging. When the window attendant gave me my food, I asked her to tell the manager that the sign was hanging. The attendant looked and about that time the store manager shouts with attitude twice, I KNOW ITS HANGING, I KNOW ALL ABOUT IT !!!!! I drove off and her demeanor will have me thinking twice about visiting again this store. McDonald's is an extra not a must have.

To the morning gentleman attendant who wears glasses (probably manager), your attitude is abysmal. There is no reason to treat customers the way you do. You are ruining the franchise. If you truly hate working at McDonald's, then quit. Seriously. Customer service doesn't suit you.