McDonald's Menu Prices at 1598 George Dieter Drive ★3.7 (1912)

Went in at 920 am informed an old lady maybe the manager that I will be here for a little while, as a courtesy, and told her that I would be ordering, she made a face no reply. Around 2 hours later a young gentleman came and we to to all the tables asking if we needed something. Nice gesture but the lady needs customer service training. All the staff caters in the kitchen leaving front desk empty. I went to let the front desk about some French fries on the floor and told him that it was dangerous. He listened to me but no action was taken. I can tell this restaurant is not own by Mr Castro.

1530: The service here is being poor. The staff ignores the front counter that is lined with elderly who do not use the kiosk. After being called upon, they respond with “be with you shortly”, and still delay taking your order. The “manager” was a young man in a dark shirt who rudely demanded I move to the kiosk I was “supposed to be using”. He was visibly mad and annoyed as I tried to speak to him about fresh coffee, which they did not provide. He quickly punched in the order at the kiosk and walked away, back to the counter. From there he shouted a number at me as I was still at the kiosk where he left me. His customer service was atrocious and I was infuriated. Mc Donald’s staff do not have any manners much less any customer service skills. You should all be ashamed!

Placed a mobile order and went to the drive through speaker box to confirm my order. After confirming my order, I proceeded to the window and no one showed up. Waited about 20 minutes and was never acknowledged, so I left. I tried canceling my order but was refused. Now I have to go through my bank to report. Thanks...

Service was phenomenal. Food was warm and accounted for. My only -1 in atmosphere would be, if management needs to talk to an employee, do it away from customer view, as I saw a manager talk to her employee. If you guys need coverage on weekends I can send my resume.

I was ordering my food and the person on the speaker was rude instead of nicely saying we can't do that she said NO with an ugly tone manager came to the speaker and he was also rude i understand they need to be on employees side but not when they are rude and not taking the order correctly really disappointed I have never had an issue with this Mcdonalds I get it we are humans we don't always have a good day and it's okay but that doesn't mean you can be rude or pass on your negative energy or mood to your customers.