McDonald's Menu Prices at 14630 Huebner Rd ★3.4 (952)

Came here today and the service was fast and friendly, which was awesome. The inside of the place was really clean too, which is always a plus. I liked that they had self-kiosk service, it made ordering a breeze. Unfortunately, the chicken burger I got was a bit of a letdown because it was definitely overcooked. I let the worker know and they gave another one but that one was also overcooked. Overall, it was a mixed experience.

I never go to McDonald’s anymore but the one time I decided to go through the drive thru, their shake machine was down at 8 pm and they didn’t give me extra cheese. They also put me in a parking spot on the other side of the building. Took 10 minutes to get “fast food.” Called and told them what happened and they told me to bring the burger back to get it replaced. I’m already home and settled after my 13 hour work day. This is why I don’t go here.

The food and service were ok. They didn't have any problem giving me any extra condiments for my pancakes and biscuit. The only problem that I saw was that some of the tables needed to be wiped down from the previous customers. But who knows, they could have just left right before I got there.

Ordered through DoorDash and didn’t recieve half of my items. 30$ order. Called the restaraunt and explained what happened and the manager Joanna was rude and uncooperative. She didn’t care that her employees didn’t give me the items that I paid for and refused to give me my items, even though I had my receipt. She said that we had to go through DoorDash to fix it, which I understand, but DoorDash didn’t help us either. What I don’t understand is why they can’t just give me the food I paid for. You have it at the restaraunt and it’s paid for. But whatever, some people don’t have great management skills. Learn to hire managers who will work with the customer. Poor customer service and will not be going back here. DO NOT order from here. Edit: I went to another location and asked if they could help. They didn’t hesitate at all to give me my basket of fries and sauce when they weren’t even the ones who messed it up. Now I know the manager straight up lied to me. Disappointing

Just want to be clear- the 5 star service is specifically aimed at the employee Faith who was incredibly sweet and helpful towards my family and I. My complaint is seeing how the rest of the staff treats her. Upon walking in, Faith was holding the door for us and our car seat and one of the managers told her “stop bothering the people and clean the lobby” which made my husband and I feel very uncomfortable. Then while our son played in the playroom, I saw her try to make friendly conversation with two coworkers who ignored her. Your company hiring an employee with special needs is very honorable, however your employees not treating her with basic human respect is not.