McDonald's Menu Prices at 3937 Portsmouth Blvd ★3.3 (1770)

Order a steak biscuit left my onions off of there even paid for caramelized onions then got down to the last bite what is this in my food. Glad I look at would’ve probably broke a tooth!! And the rest of the biscuit before I got to that bone looking part tasted weird. This establishment always seems to fail me.

Nice service but something needs to be done about the iced coffees. Any time I’ve ordered an iced coffee in the past few months, the flavor syrup sits at the bottom with the rest being bitter. I end up having to mix it myself. This didn’t use to be a problem but it happens every time I order one. Very inconvenient and doesn’t taste right.

Top notch was at the drive-thru and they said that their system was down for about 10 to 20 minutes and that they could not take orders. I decided to go in with the kids and wait and the manager literally started making the employees right orders down and take cash only with no tax charge rounding everything out to a even dollar. They were pumping the food out making the people happy still. Food was hot and great this McDonald's is always top notch

I placed a pickup order on Thanksgiving evening for my family and used a lot of my McDonald’s points. When I arrived at the restaurant, I was turned away and told they were only fulfilling DoorDash and Uber Eats orders, and that my order would be automatically refunded. I left and went to another location, but about five minutes later I received a notification that my order was “ready” and that they hoped I enjoyed the food “as much as they enjoyed making it.” I immediately called because I didn’t want it to look like I simply didn’t pick up my order. The employee on the phone said, “If I knew that was you, I would’ve let you get it,” which was confusing since I had already told them I was there for a pickup order and they never asked for any additional information—even after I insisted multiple times that my order was placed. It’s now been two weeks, I’m no longer in town, and despite multiple attempts to contact the store, I still have no resolution and have not received my refund.

I don’t frequent this chain often but I decided I wanted their breakfast the other day and it did not disappoint. First, their AM staff is unmatched - superb customer service and when I reported a missing item they called and made it right. I really appreciate a great experience and in this day and age it’s hard to come by. Thank you for going above and beyond to provide excellent service and keep up the great work!