McDonald's Menu Prices at 1059 E Tucson Marketplace Blvd ★3.5 (3379)

Absolutely a horrible experience! I started in the outer lane in the drive thru but after 3 other vehicles went through the inner lane and my presence wasn't even acknowledged, we decided to go inside. Once they gave us our food, they didn't include the drinks. When I opened my meal in my vehicle I went to pick up my sandwich and the bottom bun was missing. How do you miss the other half of a bun???? The girls inside had no customer service skills and left a bunch of customers in the lobby with out any acknowledgement.

The service at this McDonald's location leaves something to be desired. The food is hot and made to order. The managers straight lie to people asking for soda refills saying that they no longer offer any refills. They also told me one time that they no longer have free water cups. Straight lies. Bathrooms are usually clean. Plenty of parking with wheelchair accessible parking. I do recommend this location for the food which is good. They usually get the orders correct. This location has a play place for the kids which is in good working order.

Never have I ever had an issue with my app until today. They charged my card and then canceled my order. We are currently homeless with our kids because of our home insurance company. So we are short on cash already as it is. So this really hit hard. They said they couldn't do anything about it because it was canceled by the app and we have to wait for them to refund the money. So never again will I ever go to this mcdonalds. If yall make a mistake we have to pay for it pretty much. Thanks mcdonalds seem scammy to me.

We stopped in for a drink today, the service was very slow, the ladies working in the back were too busy talking about their boyfriends, and guys in general to be bothered with the customers, my husband stood at the counter for a good half-an-hour, before he was even acknowledged. So, on the customer service end of it, they get a one-star review. Other than that, a clean, we'll maintained restaurant.

This is possibly the worst McDonald's I've ever been to. I travel the country for a living and have been to HUNDREDS of McDonald's. Today's debacle, I'm in the area for a few months, involved me being asked to wait for "just dropped fries". I waited and was handed a bag with medium fries. I ordered Large fries so I circled the building, went inside, and explained the situation. I was then handed a bag containing my original order. When I jumped on the freeway I opened the bag and the fries where ice cold after I was told I was waiting on hot fries. I had my wife call and it took over 30 minutes before someone answered. The lady/girl that answered said she would take care of it and our name is on a list. I went back later that night and not only did she not put me on a list but was given more ice cold fries and a hard bunned sloppy Big Mac after paying for the meal without the "list" acknowledgement. The owner needs to check his store and bring it up to standard.