McDonald's Menu Prices at 4555 S Campbell Ave ★2.7 (613)

If there were an option to put zero stars, I would. The service was horrible. Lady was fighting with me about whether there was a double cheese burger meal and was very adamant about it. There was not so I got a McDouble. She was very rude and seemed to be in a hurry, so we just paid with her and went to the pickup window and the we tell the guy we’re missing a soda and he hands it to us rudely.Then we ask if we could have some sauces because the lady never asked what we wanted and he said whatever she put in there is what we get and said if we didn’t want it it’s 30¢ each. So we left and I started to eat my burger in the car and it tasted so salty I couldn’t eat it. So overall very rude and unprofessional.

The tent tables with the locator number says "set this on your table and we will bring your food to you". But this wasn't the case. You have to pick it up in the counter and they didn't even bother bringing it to your table. Either get rid of the tent numbers or have employees that are not lazy. This was also a Sunday evening, the place wasn't packed. There were only three of us and the other two already have their food.

It’s truly a shame at the potential this location has but ultimately the most disappointing Mcdonalds in all of Tucson and maybe even southern AZ. I’ve gone here numerous times and every time a slight inconvenience happens. I’m talking coming here over 20+ times in my life time being a Tucson native and being treated with the most trash service in town. I usually don’t expect much from McDonald’s. Kids out of high school working or whatever, but this one never gets it right. I’m sure all the Tucson locations are Owned by the same person and not one is close to this bad. This one warranted a 1 star review from someone who doesn’t even like negative reviews. For todays experience, my order was placed through the mobile app and upon arrival I wait 20 minutes for “just the strips”. I placed the order at 6:17 and didn’t receive it until 6:40. I got there at 6:25ish. 20 minutes for fast food is restaurant level time. No sorry was given, the fries were half empty and all cold and I was shorted two drinks without me noticing until I got home. Absolute trash location and I won’t be going there again. All while 10+ staff was getting paid to lollygag. Have fun keeping that staff and paying them for their hard work

Customer service is a struggle at this location. I completely understand that this location in particular can get busy, but it’s almost like nobody wants anything to do with talking with customers. For example, there have been several times where I’ve been here and noticed a line of people inside by the counter because an employee hasn’t acknowledged them or even taken the time to just say hi. I know it’s a rather small thing to write about, but it builds up over time and when that engagement from employees isn’t there the whole waiting process takes so much longer than it normally should.

Visiting from Baltimore and this location out of my time traveling has definitely gotten to comfortable and needs retraining ASAP. I order a double burger (hold the cheese and pickles) and mcChicken with a large fry and ask for them well done, light salt and made fresh. I receive my order but the chciken was sitting (lukewarm) and the burger only has ketchup (no onions and no mustard) the fries were loaded with salt and weren't full to the brim like I asked so, I let them know about the meal and I this young lady responds that well you only asked for the fries made fresh not the whole order. Nobody has a problem or says anything about our sandwiches of its not made fresh, well im not from Tucson and where I'm from we like our food fresh Idk what is going on here in Tucson but everyone is not from here so this staff needs to be trained on how to interact with people form out of state. Some of the staff is lacking common sense. Making the order fresh (which you should anyway) is implied and obvious. You dont give nobody food thats been sitting you make sure everything is hot and fresh just like you would want your meal prepared. I was told it would be a 3 to 4 minutes wait as I asked for fresh fries once the sandwiches were done since the fries would be cold by then and I get met with attitude. I receive my order and the new fries I was given n were ice cold lol my gracious what is going on with these fast food spots out here and the horrible service.