McDonald's Menu Prices at 3105 E Valencia ★3.5 (1961)

My Wife and I ordered the quarter pounder bundle from McDonald’s with two McChicken’s on the side come to find out when she ate a couple bites out of Her quarter pounder it was raw and when I looked to see my burger, it was also raw a little bit cooked, but still raw we tried calling the McDonald’s store. They told us there was nothing they can do about it unless we go and give them the food and we tried calling DoorDash, which is how we got our food delivered. They told us that we couldn’t do nothing because they didn’t have our credit card information so we’re stuck with no refund and having my wife that is pregnant hungry and with the upset stomach because she ate raw meat I have photos to prove it. This is just low for a billion dollar company to give a pregnant women raw meat and could not reimbursement whatsoever unless we go to the store and give them the food back. wow just wow

I am so angry. I spent 34.00 and lost 1 drink and a fry from the big value meal pack smh. The packaging busted as I was taking it inside. Yall really need to do better bc its too thin and flimsy. And what is it with cold food? Food should be hot coming out to customers. I ask for it hot everytime now bc its been cold lately. Im so frustrated with McDonald's bc it seems lately every location is giving cold food. I hate cold food and it isnt good reheated most the time. I want it fresh and hot please. Sigh. I took pictures but it won't let me add them. Im so upset.

Had ordered a Double quarter pounder box and my meat was raw.

Manager Claudia and all her team are very efficient and kind. Yesterday, even though I saw the lobby was full and the drive-thru line was long, I went through the window, and they gave me very fresh food, and everything was very fast. Very good service. Definitely this McDonald's location is the best for me.

Check your order before leaving the drive thru, I was stuck at work with an order I didn't want. Shouldn't have to deal with an issue like this if the employees do their job correctly(mistakes happen i get it but as an employee you need to make sure it don't happen). Will forever now makes sure McDonald's hands me the correct food order even if it mean I gotta open the wrapper to makes sure McDonald's got my order correct.