McDonald's Menu Prices at 1776 N Military Trail ★3.8 (1216)

The McDonalds at 1776 N Military, Boca Raton, Fl on Sunday morning at 8:50 am handed out an egg mcmuffin sandwich through the drivethru window. The egg portion of the sandwich can only be described as overcooked, rubbery, greenish gray and appears to be a simi furtilized egg. The bacon has a shiny blue green tint as well. When I took my malformed product into the store this evening at 5:15 pm, the 2 women who seemed to be wearing manager shirts and making the decisions told me they werent there this morning and without a receipt they would not refund me my purchase. The drive through failed to give a receipt. But there is a grill ticket. This did not seem to count. How do they think I got the grill ticket? Apparently they don't feel any responsibility towards their customers and providing inferior food. They refused to give me their names as well. I am tired of people in any industry feeling like it is ok to skate by and take payment for a service or product they will not take responsibility for. It is a $5.03 sandwich. A manager is not willing to say, I'm sorry, let me take responsibility for my place of business and try to create good customer relations. I am not asking for stock in the company or anything outrageous. I am asking for a business that would not exist without a customer base to treat their customers as valuable. I will be persuing this matter. We all deserve to be treated with respect and worth.

This is by far the best McDonald’s location I have visited during my three years living in the United States. From the very first moment, it is obvious that this restaurant is managed exceptionally well. The administrator does an outstanding job — the place is always perfectly clean, orders are prepared and delivered very quickly, and everything is always complete. Unlike many other locations where items are sometimes missing from the order or fast food turns into “long food,” this McDonald’s consistently provides excellent service and efficiency. Unfortunately, I don’t know the name of the administrator, but he truly deserves the highest praise for his flawless work and leadership. Thank you for maintaining such a high standard of service — it really makes a difference!

DO NOT COME TO THIS LOCATION!!! I need someones help immediately. I recently reached out about a terrible customer service everyone in Boynton beach, fl mcds from one of your MANAGERS. Now I am having another issue with your Boca Raton location. Upon placing my order at 3:12pm, I did not pick up my order until 3:32pm, 20 MINUTES LATER. I Am absolutely appalled by this terrible service, as all I ordered was a Large fry. Which came out absolutely COLD, i mean COLD! After waiting 20 minutes, I was greeted my rudeness, not a welcome or apology for the wait. But just asked what i ordered so rudely, then just handed the coldest fries ever. Waste of my money and time. Im so upset, I would like something done immediately, but who knows. The service is utterly unacceptable!

So… i go to grab my meal and one of the employees looks me up and down and proceeds to ask me why i got a big meal.. thinking it was a joke i just responded saying i was just hungry, (im a small person) proceeds to tell me that i basically didn’t need to get all this food and would’ve been satisfied with just the crispy chicken sandwich for breakfast. immediately i got uncomfortable with that and her judgement based off how i looked and how much i should be eating.. i have my food in hand and untouched because of that feeling of being ashamed to eat. this was my order - big breakfast with no egg - hash brown - chicken sandwich - mango pineapple smoothie all in all i got really uncomfortable with staff and felt very judged based off what i got.

I mean. It's McDonald's. It's not fine dining, but I do like their fries. Very friendly service though, and unlike in Chicago, this one in Boca is not crawling with homeless people and I do feel safe here.