McDonald's Menu Prices at 2210 Hwy 540a ★3.2 (1133)

Worst workers I’ve ever had to deal with. Disrespectful and extremely unprofessional. They couldn’t find my DoorDash order in their system. Made me wait over 20 minutes. 4 doordashers got their orders before me. When I finished speaking with the manager she went back to her workers and said I was being rude. All because she didn’t understand the name and order I was asking for. she seemed mad I had to repeat myself multiple times, yet she was the one misunderstanding. One of the workers yelled “I am not in the mood today we do not have to serve you food” all because they couldn’t find my order in their system. I also watched the workers throwing customers food into the bags not being careful with what someone is paying for. Extremely unprofessional. Good luck if you go here!

Sunday went to drive thru. Ordered a small Iced Vanilla Coffee. Receipt lists it as 1 small iced mocha with 2 caramel syrup. It looks like iced milk when handed to me. I parked went inside, not busy, they apologized and said no coffee in machine, really, but yet served it to me. See pics attached. Unbelievable. Plus their smoothie machine has been down for two weeks that I'm aware of. No repair or replacement. Ray Kroc is flipping in his grave.

Made me wait over 40 minutes for curbside pickup of two happy meals (a small ask for a order). This was also at 2pm on a Sunday and the place was barly busy. After 20 minutes of waiting I decided to walk in and stood by the register to see if I could get any assistance but for 20 more minutes of waiting nobody came up to help me. When the food eventually came it was cold.

Went there the other day through drive-thru. Person. Waited on me was decent. Pulled away. Headed on to my destination. Got a quarter pound of cheese meal a quarter. Pounder was absolutely cold. I got it plain. They're supposed to be made to order. It was cold and I mean cold. The fries were mediocre. The only thing good was the diet Coke and I don't see how you can mess that up. Unreal. You should be ashamed.

This is twice I’ve stopped at this location in Lakeland. The first time I didn’t circle back around for fresh fries, just threw them away. This time I circled around to let them know I have cold fries. She came back too quick and I had a brief fleeting thought she only put hot ones on top of cold, but tried to erase my pessimism—- to get to the light and dump them into my sandwich box to find that’s all she did. She added 20 hot fries to the top of the cold fries. I should have known when she rolled her eyes when I handed her my fries and said I needed new since they were cold. By the way I used to work at McDonalds and we were NEVER supposed to hand food out the window without a bag. Don’t go to this location.