McDonald's Menu Prices at 848 Ala Lilikoi St ★3.8 (764)

Waited 15min in the parking lot after drive thru orders, with 7 other cars, waiting for food. Eventually walked inside to get my order and saw a young female employee repeatedly wipe her nose with the back of her hand while working the register, then walk back and immediately start bagging people’s food. I left without picking up my food and will no longer come here.

I ordered at 11:40 and it didnt get my food until 12:24 and multiple people who ordered after me got their food first and they didnt even start on my order until I said something and still messed it up. I asked for a large strawberry bannana smoothie and a spicy mcrispy but they gave me a small strawberry bannana smoothie and a normal mccrispy

I am a customer at this McDonald’s branch, and I witnessed a very disturbing and unacceptable incident involving the staff. I personally saw a male staff member lock a male customer inside the restroom. While loud banging could be heard from inside the restroom for about a minute, the same male staff member casually walked past the door and was visibly smiling, showing no concern for the customer trapped inside, as if he found the situation amusing. The door was eventually unlocked by the same male staff member along with a female staff member. The customer was visibly upset, yet the male staff member did not apologize at all and continued to appear entertained by what he had done. This was clearly not an accident and came across as intentional harassment and bullying of a customer. This level of behavior is completely unacceptable for any workplace, especially a global brand like McDonald’s. Locking a customer inside a restroom is a serious safety issue, and the lack of accountability from both staff members involved is alarming. Management seriously needs to address this incident, retrain their staff, and ensure that customers are treated with basic respect and dignity. I am extremely disappointed and will think twice before returning to this branch.

Much better now that they've renovated. There's a relaxed atmosphere and the server was pleasant. Maybe people don't know that the restaurant reopened or we got there at 5 on a Saturday, but it was not crazy busy like it can be. The kiosk are not operating yet, but you can still order with the app. I find that this makes it easier to manage ordering for multiple people who are indecisive or particular! I'm not rushed because I'm on my phone instead of in a line where people are behind me! ;-)

Worst McDonald's live right down the road and every time we go, continues to mess up orders, people there have bad attitudes. I understand it's a fast food restaurant, we don't expect much but at least try.