McDonald's Menu Prices at 206 Walker Springs Rd ★3.3 (1956)

Really disappointed by this location. I live right down the street and frequent here often. The last time I was there, they completely forgot my chicken sandwich in my order. I came back the next day to talk to someone about it. The Manager I spoke to says he put my name down in their binder to honor it. Cashier didn’t give me a receipt at the first window. I come back later to get it honored onto to find out my name wasn’t in their “binder”. So I paid for a meal I never got — twice. I’m so disappointed. They knew the binder I was talking about, I’ve never had issues before so my knowledge of this prior wasn’t a thing. I was told to come back again to see if I could “catch the manager” that was working. I’ll pass. Overall will not be back. Extremely upset by this experience esp when I paid for something I never got in the first place.

On 11/24 , I visited this McDonald's at around 8:05 AM. I waited at the menu for about four minutes without anyone acknowledging me or taking my order. I eventually pulled up to the window, where a male employee professionally took my order and presented himself appropriately. However, the manager -- Tamara or Tamaya (I am unsure of the correct name) -- chose to roll her eyes at me, give me a rude look, and then tell me to pull forward. I understand being asked to pull up since the order had just been entered, and I had no issue with that. What I do have an issue with is waiting 15-20 minutes for a simple bacon, egg, and cheese biscuit while being treated with an attitude. When I asked for the corporate number, the manager chose to walk away from me without a single word or acknowledgment. This behavior is extremely unprofessional and completely unacceptable. This is not how a paying customer should be treated, especially when I was not rude or disrespectful in any way. I am not someone who typically leaves reviews or contacts corporate, but this situation warrants it. It should not take 20 minutes to receive one basic breakfast item, and no employee -- especially a manager -- should behave so disrespectfully. If she is that miserable at her job, perhaps she should consider another profession rather than taking it out on customers.

One of the nightshift managers named Carla is always so hateful and rude every single time my boyfriend & I come in there to eat. She walks around with an attitude like she is better than everyone else. The other nightshift asst manager named Kate who is totally awesome. I think her and the Carla should switch places because Kate is a much better leader and should be promoted.

Today I arrived at 3:56 and had to wait more than 15 minutes while they changed the menu to breakfast. When they changed it, I placed my order and waited another 15 minutes. When it finally arrived, the drinks were missing. I waited 10 minutes and the coffees never arrived at the car where I was waiting. I went inside to see what was happening and the girl was sitting with her back to the counter, scrolling on her phone. I told her what was wrong and she reacted by giving me the wrong drinks in every way. To add insult to injury… While I was waiting and all this was happening… another employee was outside smoking and I had to wait for the food I had already paid for. Clearly, they weren't going to give me a refund. More consideration for the customer is needed; they always do whatever they want with us.

If I could give a zero star rating I would have! Tonight we received moldy nuggets, when picking up our mobile order, 6 minutes after it was placed. I understand things happen, so I tried to call the store to talk to someone about the problem (as I wouldn’t want it happening to anyone else ) but no one answered the phone. I left a review on the mobile app hoping someone will contact me. Realizing you got moldy nuggets after eating a few of them is NOT a good feeling