McDonald's Menu Prices at 111 A West Rankin ★3.3 (3011)

They definitely pissed me off. This was a great location who always served the food hot. This was the fries they gave me after asking for fresh fries because the first ones were redipped. I used to love coming here but I will never return UPDATE: I asked for a refund and the manger offered to make more fries I agreed as I was hungry. She even upsized it. Big thanks to her for turning the experience around. She went above and beyond. If she’s on shift I definitely recommend receiving services. She’s brown skin with short twists/locs and has a friendly demeanor. Can’t speak for the crew as it’s only a job for them. She also explained it could be the grease in which I do understand as I’ve worked fast food before. GOOOOOO MANAGER, WOOHOOOO 🥳🥳🥳

I don’t usually leave reviews, but this experience really needs to be addressed. When people go to a fast-food restaurant, it’s because they need something quick and fresh, not old food that feels like it’s being sold just to move customers through the line. No one wants to spend their hard-earned money on food that’s clearly been sitting for hours. The breakfast burritos were disappointing the tortilla wraps were extremely hard, the eggs tasted old and were sticking to the paper, and the sausage bites were tough. The cheese looked like it had been melted long before I even arrived at the drive-thru. I’ve heard the saying, “If you don’t like it, you should’ve cooked at home,” but that’s not how this works. Fast food exists because people rely on it. If everyone cooked at home, these businesses wouldn’t exist and employees wouldn’t have jobs. There has to be some level of pride in serving fresh, edible food. At some point, this has to stop. Customers deserve better than old food being pushed out just to clear the drive-thru. I really hope this location improves its food quality and holds itself to higher standards.

I came to this McDonald’s last night with my daughter just to get some fries, and what I witnessed was very disturbing. There were employees working with very long hair completely uncovered no hairnets, no gloves, nothing. Not a single person appeared to be following basic food safety or sanitation standards. This is a serious health and safety concern. Hair was hanging freely while food was being prepared and handled. That is unsanitary and unacceptable anywhere and especially in a restaurant serving the public. Just because a location is in a certain neighborhood does not mean standards should be lowered. Food safety rules exist for a reason. People should not have to worry about hair ending up in their food. What made this worse is that a manager walked out from the back as if this was normal. It shouldn’t be. This needs immediate attention. If the staff cannot follow basic hygiene requirements, something needs to be done to correct it period. This location needs serious management oversight and retraining on food safety protocols.

This Gotta Be The Worst Mc Donald's An The Whole Houston They Services Is Very Bad They Slow Very Slow They Got a Long Line I'am Very Un Satisfied An People An There Don't Use Gloves An That's Un Sanitze Too An They Don't Wash There Hands Too I Hope Nobody Ever Has To Experience That It Was a Roach On My Sandwich Too I Need To Report This Mc Donald's Please

Worst Mc Donald's in the whole state of TEXAS. Especially the night crew members. Rude and I can only hear employee's shouting on each other, or loud music. Made me wait 30 minutes for my order in the drive thru. When asked why, one of the employee replies, went for much needed smoke break and to mind my own damn business. I always respect Mc Donalds employee for their hard work, sincerity and efficiency. I wanted to be vocal about this particular Mc Donalds Location. Also morning manager do not speak English and calls translator to assist. I asked for plain egg muffin without any meat for my nephew, and I was given Egg sausage muffin. When I ask for refund, the employee ignored and gave me the same sandwich saying they changed it. Owner/Manager/Supervisor - Please look into this matter.