McDonald's Menu Prices at 21189 Tomball Pky ★3.7 (1548)

The customer service given by the staff here needs to be reviewed by upper management. Rude cashiers, no greetings, and always in a rush to get me out of the window. They also act like they can’t give you a ranch sauce with our charging you even though on the when I order for pick up sauces are free. Won’t be coming here again. I can see from other reviews that im not the only one who’s experienced this here before either. At this point the whole staff needs to be retrained on proper customer service. I mean come on you work At McDonald’s not nobu…

Me and my husband were sitting infront of an elderly couple who seemed to know the two employees beside us. One of the employees apparently went back from break and the other who was a female was sitting alone for a few moments packing her stuff to leave when one of the managers who was a male came over and whispered something about someone named Maria wanting the girl to not be there??? They are a customer the moment they are not on the clock and what they asked her to do does not seem professional of all. Other than that the food was pretty good, the person who bought our food to us was good and fresh.

I just ordered through the drive-thru and they treated me horribly. The girl heard me speaking Spanish with my husband and immediately started yelling at us, saying we didn't speak Spanish there and that she couldn't serve us. She told us to leave, as she never listened to us and just treated us horribly. My husband took a breath and repeated the order. I hope you review your employees and put your prejudices aside because work is work. I want to clarify that I was a frequent customer until today.

Food is never fresh especially when you verbally ask for FRESH fries and nuggets! If you can hold out and go to a different location please do!

Ok, this location used to be my favorite until today. Ordered my usual Filet O Fish meal with extra cheese ($1.19 extra) from the mobile app. When I got my order from the drive thru, they had taken one slice of cheese and split it into 2! I'd never had tht happen b4, so I went back around and the manager came to the window, apologized and replaced my sandwich. When I opened the new sandwich, THE ENTIRE BOTTOM BUN WAS MISSING! This time, I parked and went inside to return it. They made me ANOTHER sandwich and guess what, this time it was COLD !! After a brief back and forth with the manager, I was told to request a refund via the app. Went to the app and it told me to contact the restaurant for refund assistance. Went back inside and spent another 25 minutes with the manager b4 she finally agreed to give me a PARTIAL refund! The ONLY reason I gave this restaurant 2 stars and not 1 is because I usually like it here. Everything abt today's visit was unacceptable!