McDonald's Menu Prices at 1142 Culebra Rd ★3.5 (2603)

Service was extremely slow, and when they finally took my order the chicken sandwich was cold and tough, tasted overcooked and hard. Sodas are not self serve, so if you want a refill, expect additional 5-10 minute wait standing in line with no one else in front of you. If you need to use the restroom, expect an additional 5-10 wait for someone to unlock the door. Staff behind the counter, would see me waiting and simply ignore me. And the bathroom was nasty, trash and dirty toilet paper all over, empty beer can in the urinal also the stall door latch was broken so the door wouldn’t shut or lock completely so no privacy. The dining area was mess, food and trash on floors. There were at least five or six tables dirty tables from previous customers that haven’t been cleaned and I didn’t see anyone cleaning or attempting to clean during my visit there.

I ordered through UberEats and left specific instructions that were also printed on labels that were left on the burger cardboard containers. My wife has an allergy to dairy and cheese, so she ordered a Big Mac with no cheese (plain, only lettuce). She could not consume this burger because they added cheese to it. Very disappointed

Best McD's Christmas decorations that I've seen this season. Clean inside and out. And they serve jalapenos on request! Yes, jalapenos! Staff were friendly and worked efficiently. This is a well-managed store.

I ordered a pack of 13 cookies which come in a small tote box . They just threw hot cookies in there got home to broken and smashed cookies. They could’ve placed them in a big breakfast foam container or something.

Went through the drive thru and ordered a large coffee with cream and Splenda on the side and a large coke. Went to the windows to pay after waiting in line and they didn't even have it rung up in the system. The guy at the window takes my order then gives me a coffee. I ask for the creamer and Splenda but he says I said he put it inside because that's what I ordered. I tell him I asked for it on the side and he said no you didn't. I put it inside already. I said okay and took the coffee, ready to just accept it. Open it to drink it and he didn't even fill the coffee and there was nothing inside. I didn't have time to go back so I wasted time and money. What happened to good customer service? The guy had an attitude the whole time. If he didn't want to work with customers, I suggest he get a new job. And he didn't even give me a receipt.