McDonald's Menu Prices at 2922 Blanco Rd ★3.6 (2205)

I was there today and let's just say it is the worst experience I've ever had at a McDonald's. 1st I placed my order for a Homestyle Burger with no pickles or mustard, add mayo and ketchup meal, with large fries and a large tea. When I went through the drive thru, I informed them that I was a veteran like I do at all McDonald's. The cashier who may have been a manager because of the uniform she was wearing said. We don't five it anymore, so I asked since when, she said 2 yrs ago and if you still get it they were wrong. I go on to pay for my order and was told to wait in parking lot for them to bring out my food. 10 minutes passes by.and I get it. And due to the icy conditions on the road, I slowly make my way.back home. Get home and eat my fries that were overly salty and guess what, my homestyle burger with no pickles or mustard, had pickles all on it. So I have tried calling for over 3 hrs and no luck getting someone to answer the phone.

Honestly the guy working at night I tried TWO times to ask for BBQ sauce which I was met with him shutting the window in my face and when I finally was able to the man only gave me one and then slammed the window shut. Idk what his deal is, but I’d rather pay for the sauces then be treated soooooo poorly. 0/10 this happened tonight at 12:04am like come on for my food to look like this???

Worse McDs staff in town. I’ve been to many locations through San Antonio and often. This is the only location that makes you pull over to wait for whatever you order. Staff is consistently rude. I complained today to a manager and she raised her voice speaking over me talking about they are privately owned so that’s why they don’t offer the same service and qualify as other locations. She interrupted me to tell me they drop the burgers fresh which is why you can’t wait for them at the window and have to pull over to wait. She told me they don’t do the supply ordering so they can’t control that they are often out of stock on cookies and pies. She didn’t have a reason for why they told me it would be a 15 minute wait for their new seasonal pie. Overall she was very defensive and not receptive to the feedback I was trying to give. I’ll go out of my way to go to any other location. A few miles more for better quality food and service is worth it to me.

Food was fresh, but i asked for buffalo and was given ranch? I ordered to go and I already gotten home and opened up my food…next time I definitely will be checking my bag.

I would come here a lot. However for a while their night shift crew have been very sloppy and unfriendly. I get it they want to go home, but go home feeling accomplished. They don’t put everything that you order and PAID for in your bags. My last straw was ordering their new chicken strips and getting them burnt. AND missing a mccrispy combo.