McDonald's Menu Prices at 14250 Potranco Road ★2.9 (691)

Got out of work late and thought I was going to get a quick bite to eat… I ordered on the app and the order went through like usual but when I got to the store the drive thru was blocked off with cones. I parked and tried the door and it was locked. I tried calling a couple of times and the phone just rang and rang. Ended up having to cancel my order. I’m not sure what was going on but I was seriously irritated and have zero intention on returning to this particular McDonald’s.

Good people make food great. 🍔☝🏼🙂 This McDonalds is special- and the people who make this location what it is deserve so much praise. Food hot to order ♨️ great packaging and order accuracy 🛍 and humanity the neighborhood should be proud of. 🙂 ❗️MARIA and her staff have consistently impressed us with there positive family culture, there proffesionalism, and consistency. 👏 We go out of our way to come to this location because they are consistently a relief- the food is familiar and hot to order, accurate every. Single. Time. ⏰️ The staff is why we come. My wife and I met in service, and we know when a staff that is managed with humanity, kindness, and bring it to work. The humility and family spirit, the life spills over. Anybody reading this far might think this is alot- but I think after this long I have to tell you how my visit here today, and in the past has made my night peaceful. For making the lobby a place my family feels safe to eat at night. 🌙 For joking with us in the drive through 🎤 Thank you, McDonalds Potranco. We'll be seeing you soon! 👏🙂

Got two quarter pounders with NO ONIONS and one had EXTRA onions and the other had regular onions??? Tried to call the restaurant and the Apple Maps phone number called Domino’s pizza and the google phone number asked for an access code so no way to contact the restaurant

This McDonald’s has decent food. The surface ain’t always the best and they always forget to put the stuff that you want into your sack and sometimes forget to put the food in your sack cause there is such a rush to get the people out of the drive-through and when you go in, you might get a little bit better service but sometimes they still forget your stuff so my suggestion is to make sure you look through everything. make sure you have everything before you drive back to the house or you might be very disappointed when you get home.

If I could rate this particular location less than 1 star, I would. The fact that I have NEVER, and I mean NEVER received my food from an actual window in the drive thru, but only in the parking lot after I’ve been parked speaks volumes. Whether it’s to fudge their drive thru stats for “efficiency” or some other random reason, this McDonald’s SUCKS. There’s just no other word. I’ve never experienced a worst location that consistently has such poor service. Why do I keep coming back? Because unfortunately, it’s the ONLY location nearby my home. We live outside of city limits so we’re pretty limited on selection. We’ve actually been parked in the parking lot after ordering in the drive thru for over TWENTY-TWO minutes before. THAT IS ABSURD! The management here is seriously lacking in its managerial skills and should probably take a class or two in scheduling and training their employees. The employees themselves who work the drive thru are seriously rude more than half the time and have major attitude. We’ve lived near this location since May 2025 and this is the first review (December 2025) that I’m writing. I’ve given it more than a fair chance. With that being said, GET IT TOGETHER MCDONALD’S!!!! Ray Crock (IYKYK) would be so ashamed of the poor job you’re doing!