McDonald's Menu Prices at 210 W 5th S ★3.3 (3984)

Been several years and stopped in. Was really suprised how clean the reaturant was. The bathrooms were super clean also. Got our order feom the self servixe and and they brought it to the table. Typical mcsonalds fare, quick food, portions seem their shrinking, even the chicken nuggets seemed less nuggety, but still filling. Love how they employ a speciall needs person, that guy must be the reason that place is spic and span.

The Big Arch Burger isn't too bad. It's just overpriced.

Again, they continue to disappoint. I stopped by for an easy sausage biscuit with cheese and bacon. Why do I get a biscuit with no sausage and cheese? Why is it so difficult to get the food that you order? Hopefully new management is on its way to help the team here. This location consistently fails to meet even the most basic McDonald’s standards. I have visited over a dozen times hoping for improvement, and it has never happened. Customer service is consistently poor. Orders take far too long, staff often do not acknowledge customers, and my drink is frequently forgotten. The food is almost always cold, including the fries — something I’ve never experienced at any other McDonald’s. My most recent visit around 8:00 PM was unacceptable: cold food, a hard foreign object in the meal, fries that tasted off, and again, no drink. I discarded the entire order. This location appears poorly managed and completely disorganized. I strongly recommend a corporate pop-up visit or audit, as this store is operating far below brand expectations. I will not return.

Stopped here to get some breakfast before heading out of town for a quick breakfast. Sat at a table for 45 minutes waiting for our food. Had to go up and tell them they forgot about us. Once we received our food we only got half of our order. Waited another 25 minutes before being helped. Decided to leave without or food because the help is non existent. Usually don’t leave reviews but this is crazy. Nearly an hour and a half for some pancakes and hash browns?

Workers are clearly backed up and unable to handle the sheer number of orders during the breakfast time rush. They will prioritize orders that are easier to get out first. Don’t know if it’s poor management or employee service, but waiting 25 minutes from a “fast-food” restaurant is not acceptable.