McDonald's Menu Prices at 1665 W 700 N ★2.9 (2474)

WORST EVER!!! Used my app to order food as I always do to pick up in the drive thru. I do it to save time on my lunch. I just ordered a quarter pounder and fries, when I get to the pick up window, they asked me to pull around the corner because there was already 2 cars in front of me, so I did. Finally someone brings out a sack and walks off, the fries were COLD and it wasn’t even my BURGER!!!! But by this time 17 minutes of my 30 minute lunch were gone and I still had to get back to work and eat whoever’s medium temperature burger I ended up with and the fries I could stomach. GROSS!!!! And wasteful EVEN WITH THE APP!

They've gotten slightly better recently which is the only reason I didn't give lowest rating possible. This McDonalds has consistently been THE WORST I've ever been to and I've been to McDonalds in some ruff area's in the U.S. and out of the country. I'll be struck by lighting before these 3 things happen in the same visit... 1. Ice cream machine is working. 2. Good customer service. 3. Given complete, correct order.

McDonald’s is a classic for a reason — fast, consistent, and always satisfying. The food is exactly what you expect: hot fries, juicy burgers, and refreshing drinks served quickly and with a smile. The restaurant is clean and well-organized, and the service is usually fast even during busy hours. The mobile app makes ordering super convenient, and the drive-thru runs smoothly. Whether you’re grabbing breakfast on the go or a quick lunch, McDonald’s always delivers that familiar comfort and flavor.

Worst McDonald’s in Utah. Every location is fast and smooth. This location couldn’t even take credits cards for over 15 mins today. They used to get morning breakfasts done relatively quickly, now you can’t come here without spending over 20 mins waiting in the pick up turn line. I will be going to the North Temple location from now on. Too many chances given to this location that driving a few more minutes will save me a lifetime.

Visited this McDonald’s and was harassed by a staff member over my service animal. The employee falsely claimed that vests and placards are required by law, then threatened to call the cops when I explained that no such law exists. (Under the ADA, service animals are not required to wear identification or have paperwork.) Even after I calmly explained the law and showed documentation (which I didn’t even have to do), the staff doubled down and blamed “store policy.” This kind of ignorance and discrimination toward people with service animals is unacceptable — especially from a major company that should know federal law. I’ll be following up with McDonald’s corporate and legal counsel, but wanted to warn others: if you have a disability, this location does not respect your rights.