McDonald's Menu Prices at 5236 Providence Rd ★3.6 (826)

Having a cheat night and decided to get the nuggets. For today’s society norms this is good priced cheap food. The customer service was amazing from the moment I hit the drive through. I wish I got the lady’s name who took my order she was very patient and gave good vibes at the window and shout to Zion for outstanding customer service and really making someone’s night bright! 10/10 highly recommended for cheat nights

I normally don’t write negative reviews, especially about fast food services but this isn’t the first time that this location does this. Half of our food was barely filled. My large fries weren’t even full halfway, kids meal fries were also barely full, they weren’t even opened all the way before they were filled. Our McFlurry was also not anywhere close to completely full. Unfortunately we were in a rush and I didn’t even think of looking in our bag until we were almost home when I reached for a fry and realized that I didn’t feel many in the bag. This used to be our go to store but the past few months it’s gotten progressively worse.

Everyone has bad days, I just get the feeling they take your order, then immediately ignore it. I ordered a double quarter pounder, no pickles, no onions, no ketchup, with Mac sauce. They did not one that. Loads of onions, pickles full pressed into the top bun like it had been there for a while, zero Mac sauce. They even wrote on my receipt to only put mustard, and there no mustard. Like...huh? It feels intentional after too many opposites.

I ordered with the MOBILE APP and rode my bike a half mile ,locked it up outside,and im waiting for 10 minutes inside while the drive thru keeps moving. Whats the point of ordering mobile. The counter works fine but yall dont run the counter anymore. We hate mcdonalds now. Its like this everytime. The app ensures long wait times. Possibly double the normal time

Never will go to a McDonalds in Virginia again. My family travels a lot and this is completely unacceptable behavior from employees everywhere I go in Virginia. They are all nasty and unhappy to be at work. I’ve worked in fast food and something is wrong about this state and the employees. Do better McDonalds and hire better employees if it’s them. But really every location in Virginia….