McDonald's Menu Prices at 701 Chimney Hill Pky ★3.3 (2073)

I have been coming here since 2002 as a teenager. I now come with my kids and spent a lotttt of $$ over the years. Today, I’ve asked for made to order and had to wait (understandable) but then I got home and see that there’s burned, charred pieces of who knows what in and all over my burger!! So disappointed. My orders have been wrong plenty of times, and nobody likes to lose it on $$ but I let it slide but this is the absolute first time I’ve felt UNSAFE to eat my food. Edit: I went back to get a replacement after work and had to wait OVER 45 minutes. SMH this is absolutely terrible. This particular location needs leadership, customer service training and management to step in PRONTO

I ordered my food from the kiosk self service thing I paid with my card. It went through. I didn’t give me a receipt, but it did give me an order number and I picked up one of the table numbers so they can bring it to me about 30 minutes go by I’m trying to order something else for another family member I asked them about my order as well. They told me they did not receive the order and Refused to give me my order, even though I had paid it with my own money it went through and they still refuse to give me my order I didn’t have a receipt obviously because the kiosk didn’t print me one out. I only had the order number that the kiosk gave me and they still refuse to even just look it up .so I spent over $10 for a meal that I didn’t even receive. I didn’t get a refund or nothing so my money is just spent, but I didn’t receive anything ,would not recommend going here.

This store is a disaster everytime I come here. The line is always long, and moves slow. Ordered on the app; wait 20 minutes for it to be delivered to the car. Order in the app for drive through; wait at least 20 minutes in line for pick up. Inevitably there is always an item missing from our order, and by the time we get home and unpack the food, it’s not worth going back and waiting again for them to fix their mistake. The app doesn’t keep up with the store on items out of stock, and you don’t find out until pickup. Unfortunately, this is the only location close to our home and we’re stick with subpar service.

I ordered a Deluxe quarter pounder, no onion and extra pickle, and there were onions all over it. There were no extra pickles. There was no lettuce or tomato. And I ordered a medium iced pumpkin spice coffee. And they didn't have any and instead of offering me a different drink. They didn't give me a drink at all.

Store lies about orders being ready for DoorDash. It popped up saying it was ready and I waited almost 10 minutes for it to be ready after that. When are the robots coming in to replace humans already at least for fast food shit gets old standing around all day in these places.