McDonald's Menu Prices at 4587 Town Center Parkway ★3.3 (1552)

I rarely give 5 stars but this McDonald's is always on point! I go 25 minutes out of my way to get my food from this location. My food is always hot and my order is always correct and the staff is always so nice💯

I love this location. It’s 15 mins from my house but worth the drive. The morning manager gives black excellence and always looks so nice and is so polite, as are the rest of the staff!! They’re never out of anything as far as I know and food is ALWAYS fresh! Thank you guys, with the way the world is today a little kindness goes a lot further than it did before. Taco Bell across the street could use a couple pointer ;P

All I wanted was cookies and an ice cream cone! I placed my order on the app, drove over to the location and that is when they started preparing it. I don’t see the point of ordering ahead if they don’t start making it until you arrive. I am now sitting in the car for more than five minutes so I am trying to cancel this order, to no avail. A gentleman comes out with only a bag of cookies stating there are no more cones and asks if I would like a milkshake. Reluctantly I answered yes, he says there would be an up-charge. For something I never wanted!? I was under the impression the difference would be covered by my inconvenience, nope. Now I have to get out the car where a woman tries to tell me she cannot refund my money because the app has nothing to do with her. Lie! I had to show her where it states in the app that the store handles refunds. I asked why the ice cream could not simply be placed in a cup she replied the machine was on a cleaning cycle that would take upwards of two hours but the milkshake comes from a different machine. Why isn’t the cleaning done at night as opposed to the middle of the day I wonder. Unapologetic waste of my time and had me tap my card over five times on their dirty card reader before processing my funds back to my card. Dissatisfied. Also, why was I able to place an order for an unavailable item? 🤔

Kathryn was absolutely amazing and holding down the store and the crazy rush that was going on. Pretty sure she’s the manager and I can completely understand why!!! Amazing service. Dominic wasn’t too pleasant but can’t except everyone to be attentive during a rush

I just wanted to share that I had an amazing experience and superior customer service at the Town Center location. Thank you so much for being kind, patient and accommodating to me. Special shout out to manager Victor, Katherine and the sweetest driver thru window associate Ken :). Please keep them around they are a major asset to your business!!! Xoxo -Ash