McDonald's Menu Prices at 4291 Southside Blvd ★2.7 (2498)

GO SOMEWHERE ELSE!! Everything you've read in the reviews about this McDonald's location is true! I surely wish I had read the reviews before we stopped for a quick snack. We're not from this side of town but we figured McDonald's was safe you know consistent and all. We opted to go inside and sit down because we needed a little break. When we entered the dining room there were five or six people in the dining area all kind of shenanigans going on loud hollering joking carrying on I thought it was customers, turns out it was staff. Waited at the counter until they stop screwing around and they went back to work. Simple order two cheeseburgers fries and a drink. Took about 15 minutes. When I approached the counter to see what was taken so long I observed several employees in the kitchen area and food prep area with Jaguar jerseys spread all around the counter as they're laughing cutting up and looking through Jaguar merchandise. I saw no one preparing orders. I stood there for a while and when they saw me looking at them the girl folded up the jerseys and stuffed them in a bag and commented let's get this show on the road! Mind you this was after 10 minutes. She hastily grabbed my order slammed it in a bag an threw it up on the counter. The cutting up in shenanigans started up again. There are at least three other people in line waiting on their order and God knows how many in the drive-thru. The fries were cold and soggy and the hamburger looked like it was made yesterday. Presentation was unacceptable and unbelievable! Everything was cold. I've eaten in a lot of McDonald's but I've got to say this one takes the cake as being the most rude unprofessional employees I have ever encountered at a fast food restaurant congratulations! You expect McDonald's to be consistent you expect to be greeted and served with respect. You expect a business to present a professional appearance and employees to conduct their self in a professional manner. This McDonald's possesses none of these qualities and it's unbelievable how they are even able to maintain a franchise. I see the owner has responded to several negative reviews however it appears no action has been taken because this location is exactly as described in the negative reviews. You got a lot of work to do.

There is always a long wait, regardless of how busy the store is, and then you get your food and the fries are old and lukewarm. Multiple times the drive through staff have had to ask me what my order was, after I’ve already ordered and paid. Please adequately train your employees and staff your restaurant, whoever the local owner is.

Usually don’t take the time to leave reviews for fast food restaurants but decided to after a late night stop because of the kind, excellent service that Ms. Sherry had provided us at the drive through. Food was on point as well but the customer service with a smile Ms Sherry had served us as well made it perfect!

I went to purchase a Filet-O-Fish. I got there. Only 2 employees were working. One for driving thru and front counter and one for cooking. This location is order only by touch screen. After placing my order it gives you no receipt. So i had no order #, and no way of understanding how employees tells customers food apart from one another as we wait. The employee doing front counter noticed monitor wasn't working. Maybe thats where customer orders are displayed? I just got their attention and stated what i ordered. All and all, this location needs more than 2 working and its atmosphere needs to be better.

Stood in line for 10 minutes, one of the employees was grabbing ketchup and saw us standing there not even hey I will be right with you we got nothing, then tried placing our order inside on the computer, didn’t work, so I asked if they were sold out of the grinch meal because on the computer it said they were sold out they said yes, I said how I just saw you serve someone a grinch meal through the window how is that possible I got an answer of IDK. I am a manager my self this is not how you run a business and train your staff. Absolutely will never be back, I’m more mad at the fact I was not acknowledged when your employee saw us